Module #1 The Fundamentals

This is where we begin, digging very deep into the key areas you need to have in base as a foundation for a profitable business.

• We cover the two key principles you need to explain to staff before you start
• We show you the Four Simple Daily Tasks you must undertake to become the "default choice" in your area
• We show you the Profit Triangle and how this relates to your business - every single day

Module #2 Managing the Menu for profit

In this module we balance you menu out and make sure you cater for both sweet and savoury palates.

• We develop targets for each of the four key areas of the day - breakfast, morning, lunch and afternoon.  And we show you how to maximise your spend in each zone.
• We show you, with full templates, exactly how to cost each item and the targets you should be aiming to achieve
• Finally we demonstrate how your costed menu can and should be used as a tool, every single week, to dramatically improve the bottom line profitability of your business.

Module #3 - Controlling Wage Costs

Once of the toughest challenges facing any operator and one which is only going to get harder with increasing minimum and living wage.

• To begin with we create a simple theoretical rota model and look at how this can be controlled.
• Then we manage an actual weekly rota and show you how big savings can be made by controlling the type of staff you have in place.
• Finally we go through exactly how you can make your staff more productive and get "three to do the work of four"

Module #4 - Driving and increasing sales 

Here we go really deep into the three zones

Zone one - everything you do to drive new customers to your business.  We have full modules on Public Relations, Sampling and Joint Ventures

Zone Two - everything you do to increase average spend.  This is the quickest and least expensive way to increase sales.  We extensively break down the key rules you must have in place to increase the spend... throughout the day.

Zone Three - everything you do to get customers to come back more often.  This is where we show you how to fully utilise social media and the famous "little black book" to increase frequency of visit and drive up sales

Module #5 - The Profit and Loss

We start with the Coffee Profit Lab with the Profit Triangle and finish by building a simple reporting structure to hep you keep your business on track and under control.

Important Stuff You Need To Know